Frequently Asked Questions

How durable is epoxy? Can it be damaged by daily use?

Epoxy is reasonably durable, and the brand of epoxy I use has UV and heat resistance. It should be able to stand up to daily use for many years if cared for properly. However, if your cup gets dropped, slammed or placed with force against a hard surface, the epoxy will crack. Please handle epoxy products with care, as they are fragile and will break or crack if handled roughly or thrown.

Can the logo sticker on the bottom be removed?

The logo decal on the bottom of the cup is NOT removable- it is encased in the epoxy. If you attempt to remove the decal, it will ruin the epoxy's seal on your cup and the damage will be irreparable.

How should I care for my epoxy tumbler?

Please hand wash only! Use a soft sponge and dish soap, as rougher scrub brushes and abrasive cleaners may scratch the surface. Do not place your epoxy made products in the dishwasher, soak in water, keep in extreme heated conditions or place in direct sunlight for an extended period of time. Lastly, do not place your product in the microwave. Neither stainless steel nor epoxy are microwave safe. I will not be able to repair items that have been mishandled, dropped, left in a hot environment or the sun, etc.

There's a rogue piece of glitter on my solid cup! Why??

If you have ordered a cup in a solid color or woodgrain, there may be a few specks of rogue glitter on your cup. I work with glitter on 90% of the cups that I make, and I try my best to keep my solid cups separate, but a few tiny specks will sometimes get onto a solid or woodgrain cup. Please also understand that my products are handmade, and therefore may contain minor flaws. It's part of the artistry, and I hope you'll view it as a mark that you've supported a small businesswoman that makes everything she sells by hand.